C20 Responsible Gaming — A Commitment to Healthy Play
Enjoy c20 — but within your limits. We believe responsible fun is the only kind worth having. This page will show you how to stay safe.
Our Commitment to Responsible Gaming
C20 is more than a gaming platform — we genuinely care about the mental and financial wellbeing of every user. Our commitment is to ensure that sport and entertainment never become a source of stress.
Gaming on c20 is about having fun — not the fear of losing or chasing a win. Healthy entertainment is only possible when a player consciously stays within their time and spending limits. We're always here to help you build that awareness.
- Only individuals aged 18 or above are eligible to open an account on c20.
- Gaming is never a source of income — it's entertainment.
- We give players the option to voluntarily set their own limits.
- Asking for help when you're struggling is an act of courage — not weakness.
Signs of Risky Behaviour — Check Yourself
We don't always notice when gaming starts to go beyond a habit. If you spot any of the signs below in yourself or someone you care about, it's time to pay attention:
Feeling the urge to bet more in order to recover what you've lost.
Hiding your gaming activity from family or friends.
Betting with money meant for daily expenses or savings.
Feeling restless, irritable, or anxious when not playing.
Prioritising gaming over work, studies, or relationships.
Losing sleep or skipping meals to keep gaming.
If you recognise one or more of the signs above, take a break and seek support if needed. It takes courage to do so.
Time & Budget — Set Your Own Limits
An informed player is a smart player.
Decide how long you'll play each day before you start. Use your phone's timer, and when the time is up, take a break — save the rest for tomorrow.
Only bet what you can afford to lose without it affecting your daily life. Set a fixed budget for each week or month.
Set a maximum loss limit for yourself. Once you reach it, stop playing. Don't chase your losses by betting more.
Self-Control Tools — c20 Has Your Back
C20 believes every player should be in control of their own gaming. That's why we offer a range of self-management tools:
You can set a maximum deposit limit — daily, weekly, or monthly. Any reduction takes effect immediately.
If you need a short break, you can request a temporary account suspension for anywhere between 24 hours and 30 days.
If you wish to take a long-term break from gaming, you can request a voluntary self-exclusion. Your account will be completely inaccessible during this period.
If you'd rather not receive bonus or promotional messages, you have the option to turn them off at any time.
To activate these features, contact [email protected] or FAQ View.
Minor Protection
C20 strictly prohibits anyone under 18 from opening an account or playing. Age is verified at the time of registration.
If you have children or teenagers at home, use a PIN lock or parental control software on your device.
If you have any concerns, report them immediately to [email protected].
Keep Life in Balance
Gaming should be a small, enjoyable part of life — not your whole life. Spend time with family, stay connected with friends, and make room for work and rest.
Make time for other hobbies and activities alongside gaming. A balanced lifestyle is the real key to happiness.
Don't Hesitate to Seek Professional Help
Struggling to keep your gaming in check isn't a weakness — it's a health issue, and one that can be addressed. Seeking professional help is the bravest step you can take.
C20 recommends that if you're facing any difficulties, you should:
- Talk openly with a trusted family member or friend.
- Consult a mental health professional or counsellor.
- Contact the National Mental Health Helpline in Bangladesh.
- Visit the mental health department at your local hospital.
C20 does not offer direct counseling, but our support team can always point you toward the right resources. Reach us at: [email protected]
Have Fun — Within Your Limits
C20 wants you to enjoy gaming in a healthy, sustainable way. If you have questions, visit our FAQ or contact us directly.
Support: [email protected]